New IRS Rule Causes Restaurants to Rethink Automatic Gratuity

This month, the reported that a new IRS rule is causing restaurants and bars鈥攊ncluding those in hotels鈥攖o rethink the common practice of adding automatic gratuities to parties of more than six customers.

鈥淪tarting in January 2014, the IRS will begin classifying those automatic gratuities as service charges, which it treats as regular wages, subject to payroll tax withholding鈥攊nstead of tips, which restaurants currently leave up to the employees to report as income.鈥 

Waiters engage in a friendly race in Luxembourg. Photo Credit: Gwena毛l Piaser
Waiters engage in a friendly race in Luxembourg. Photo Credit: Gwena毛l Piaser

As a Hospitality Instructor, students regularly ask me about tipping (and specifically, what is appropriate). From there, our discussions always become more interesting, as we discuss who tips and who doesn鈥檛, often related to a customer鈥檚 country of origin. I鈥檝e repeatedly heard from employees and students in the industry that Europeans do not tip, and some years ago, in Dallas, certain of my employees refused to serve South American and especially Brazilian customers because they seriously believed that they would not tip.  

These sound like unproductive stereotypes and biases, and indeed they were; my job as a manager was to persuade employees that this mindset would lead to poor service, and thus guarantee a poor tip. We could not discriminate against millions of customers, regardless of any truth attached to these assumptions. For in truth鈥攏o matter their country of origin鈥攖ourists on a tight budget behave very similarly. 

Tips are essential to many service professionals' salaries.
Tips are essential to many service professionals' salaries. Photo Credit: Elvert Barnes

Having said that, my observations through traveling and working internationally have proven tipping to be more ingrained in American culture, for several reasons. First off, we are a country of charities and generosities; not only is philanthropic giving embedded in our society, but it is sanctioned by governments through tax breaks. Furthermore, during high school and college, many Americans鈥攊ncluding myself鈥攑ay off their college expenses by working in service jobs, where the primary earnings come in the form of tips.  

Despite the stereotype that Europeans don鈥檛 tip, the word originated in an English tavern. A bartender in the UK noticed some of his patrons were too thirsty to wait patiently, and noisily called attention to themselves in order to get their next drink faster. His simple solution was to label a small tin cup at the end of the bar counter with the phrase 鈥渢o ensure prompt service.鈥 Thus, the word TIPS was coined. 

The tip jar is a British invention.
The tip jar is a British invention. Photo Credit: Pip Lagenta

Here, we see a return to the root definition of 鈥渢ip鈥: prompt service. In turn, I sometimes wonder why it should be expected to provide a tip to servers who have not provided timely, courteous service. However, even when service causes reason for complaint, most Americans鈥攎yself included鈥攚ould not leave a restaurant without leaving the minimum 15%.  

In turn, the IRS rule adds yet another twist to our complicated culture of tipping. Until now, automatic gratuity may have reduced servers鈥 motivation to provide exceptional service, but soon it will also lack the tax-free benefits of a traditional tip. Those who choose to eliminate the large party service charge will expose servers to the risk of a minimized tip, but a tax on automatic gratuity offers reason enough to reconsider this widely accepted practice.

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