Rick Camac in conversation with Ignacio Mattos and Jason Pfeiffer

Ignacio Mattos and Jason Pfeiffer Know How to Make a Restaurant You鈥檒l Love

The Chef-Owner and Executive Director of F&B for Mattos Hospitality stopped by ICE New York to educate and inspire the next generation of culinary managers

Clad in black Chuck Taylors and wide leg pants, the laid back energy of Chef Ignacio Mattos and Chef Jason Pfeiffer reads more like a matured garage band than two men at the helm of one of New York City鈥檚 most popular hospitality groups.

Over the course of their visit, Chef Mattos and Chef Pfeiffer shared with ICE students their individual journeys to realizing their path as professional chefs, what nuggets of wisdom they鈥檝e gained along the way and what they think the future of the hospitality industry should look like.

Growing up on a dairy farm in Uruguay with his large Italian family, Chef Mattos recalled that 鈥渆very conversation was about food.鈥 But like many young people who develop a love for food, he didn鈥檛 consider it a legitimate career path, saying 鈥渇ood was connected to absolutely everything, but I wasn鈥檛 aware it was a possible career. Back in the day, back in Uruguay, [this industry] wasn鈥檛 what it is right now.鈥

This didn't stop Mattos from following his instinct to go culinary school, where he was exposed to a wider world through the international travel stories of his chef-instructors, but it was the actual work of a kitchen that really sealed Mattos鈥檚 fate, and continues to reinvigorate his passion to this day.

"As I entered the restaurants, the camaraderie, the sense of purpose, the discipline, the structure 鈥 but also the access to absolutely delicious things and constantly new things, it was love at first sight," Chef Mattos recalls. "And that never ends鈥 there are still new things to discover and to find."

Chef Pfeiffer shared a similar 鈥渓ove at first sight鈥 experience, though he arrived at food from a very different angle. At age 17, the outdoor enthusiast set out to hike the Appalachian Trail, learning as much as he could about wild mushrooms and plants along the way. And when he finished, he started hiking it again 鈥 this time ending up at a hostel and retreat center owned by a former chef, who took him on as a cook and encouraged him to attend culinary school and pursue a career in the culinary arts. Chef Pfeiffer took the advice, and vividly recalls walking into the kitchen at New York鈥檚 Gramercy Tavern for his pre-externship stage.

"I just remember walking into that kitchen and just feeling a sense of home that I hadn鈥檛 felt in my life anywhere else, and that never left me, kitchens have always felt that way to me," he says. "There鈥檚 a comfort for me in a kitchen that I just really don鈥檛 feel anywhere else 鈥 I feel really lucky to have found that so young."

From their early days as stages and line cooks, both chefs grew through experience and dedication. Chef Mattos took positions in kitchens around the world, while Chef Pfeiffer honed his craft in New York City, with the exception of a stint at Noma in Copenhagen.

By 2013, ChefMattos had opened his first restaurant, Isa, in Brooklyn, which he described as a 鈥減layful and odd kind of place鈥 and by 2015 had a huge hit on his hands with the still-beloved (and now Michelin-starred) Estela in New York鈥檚 Nolita neighborhood. From there the group opened Soho staple Altro Paradiso as part of what has now become . The group has continued to grow and produce charming, celebrated restaurants peppered across New York City in an impressive variety of venues, including museums and hotels.

All the while, Chef Pfeiffer had shot through the ranks of Danny Meyer鈥檚 Union Square Hospitality Group and transitioned from an Executive Chef role into a position as Director of 国产福利 Operations at Manhatta, a sky-high fine dining concept set 60 floors above New York鈥檚 Financial District. It was then that the two chefs decided to join forces.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

The group now has five full-service restaurants in operation, and an additional one on the way . The luxury hotel is housed in the completely refurbished Jarmulowsky Bank building on the Lower East Side, and Chef Mattos Hospitality manages all aspects of their food and beverage.

Chef Mattos reflected on the unique situation when answering a student question about how to conceptualize a menu, saying, 鈥渋t鈥檚 important to understand where you are, what鈥檚 your location? What鈥檚 your purpose? We are in a hotel so we are running three restaurants plus room service from one kitchen, there are limitations in terms of space, so we need to work a menu that works horizontally and vertically, which means we have to make certain compromises along the way.鈥

While the demands of operating such a robust hospitality group are many, the chefs were eager to impart their wisdom about what they feel made them successful in their respective roles.

Chef Mattos鈥檚 trauma seemed fresh when talking about opening Alto Paradiso, saying, 鈥渢he second place is the hardest thing you鈥檙e going to do. When I see someone opening their second place I really feel for them because it鈥檚 the first time you have to split. And we don鈥檛 know how to do that. Particularly coming from kitchens, we鈥檙e very passionate, we have a lot of heart, we鈥檙e giving it all our attention, and the moment you have to split, something happens there. You can鈥檛 be in both places at once and you have to put your trust in others and let go, and build a culture and a foundation that can sustain people who have autonomy and who think for themselves.鈥

Chef Pfeiffer similarly reflected on how a senior restaurant position is really all about the people.

鈥淵ou go where the work is, where there鈥檚 need, and you try to provide support," he says. "Businesses progress, they change, they alter, it鈥檚 very fluid so you have to be flexible. Sometimes that鈥檚 you doing something, sometimes that鈥檚 hiring the right person, sometimes it鈥檚 training, etc.鈥

So what advice did the chefs have for a room full of eager Restaurant & 国产福利 Management students? Chef Mattos summed up his driving force in one word: Commitment.

"You just need to commit," he urges. "Wake up every day and try to do it a little bit better, but manage your expectations and don鈥檛 be afraid to make mistakes."

Chef Pfeiffer echos these sentiments.

"It鈥檚 not a career, it鈥檚 a passion," he says. "You鈥檙e going to have jobs that are incredibly difficult [you] know what you鈥檙e getting out of the work, you鈥檙e getting an incredible education, so you get up every day and you make that job the right choice. You say 'I鈥檓 gonna do this again and I鈥檓 excited to do it and I鈥檓 ready to do it.'"

More like this: Insights Into the Hospitality & Management Industry

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